Terms & Conditions

1. Introduction

These Terms & Conditions govern the use of this website and any services provided by HART Business Systems.

By accessing this website or engaging our services, you agree to these Terms & Conditions in full.

2. Company Information

HART Business Systems is operated by:

Trand Trading Ltd

Company Number: 16213303

Registered in England and Wales

Throughout this document, “HART”, “we”, “our”, or “us” refers to Trand Trading Ltd trading as HART Business Systems.

3. Services

HART Business Systems provides operational improvement, systems consultancy, automation support, process optimisation, and related business services.

Any recommendations, automation workflows, or system improvements provided are based on information supplied by the client and are intended to support business operations, not guarantee specific financial outcomes.

4. No Guarantees

While we aim to improve operational efficiency, response handling, follow-up processes, and business workflows, we do not guarantee:

- increased revenue

- specific business outcomes

- lead conversion rates

- uninterrupted system availability

- third-party platform reliability

Results will vary depending on implementation, internal processes, responsiveness, and external factors outside our control.

5. Client Responsibilities

Clients are responsible for:

- providing accurate information

- reviewing and approving workflows before use

- maintaining access credentials securely

- complying with applicable laws and regulations

- ensuring staff use systems appropriately

HART Business Systems is not responsible for operational issues caused by incorrect information, misuse, or unauthorised changes made after delivery.

6. Third-Party Platforms

Some services may involve third-party platforms including:

- CRM systems

- automation software

- telephony providers

- AI tools

- website platforms

We are not responsible for outages, pricing changes, policy changes, or technical issues relating to third-party services.

7. Intellectual Property

Unless otherwise agreed in writing:

- all website content, branding, copy, graphics, workflows, and materials created by HART remain our intellectual property

- clients retain ownership of their own business data and content

Clients may not reproduce, resell, or distribute proprietary materials without permission.

8. Confidentiality

We treat client information confidentially and will not knowingly disclose sensitive business information unless:

- required by law

- authorised by the client

- necessary to provide agreed services

9. Limitation of Liability

To the fullest extent permitted by law, HART Business Systems shall not be liable for:

- indirect or consequential loss

- loss of revenue or profit

- business interruption

- loss of data

- missed opportunities

- third-party failures

Our total liability relating to any service shall not exceed the amount paid by the client for that service.

10. Website Use

You agree not to:

- misuse this website

- attempt unauthorised access

- introduce malicious software

- copy or scrape content without permission

We reserve the right to restrict access where necessary.

11. Changes To These Terms

We may update these Terms & Conditions periodically. Continued use of the website or services constitutes acceptance of any revised terms.

12. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

For any questions regarding these Terms & Conditions, please contact:

HART Business Systems

Operated by Trand Trading Ltd

Email: [email protected]